Privacy Policy for SMVisual

Effective Date: July 19, 2026

1. Introduction

Welcome to SMVisual ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://smvisual.ca (the "Site") and when you engage our photography services, including Sports & Athletics, Events & Celebrations, and Digital Branding & Portraits.

Please read this Privacy Policy carefully. By accessing the Site and accepting our cookie prompt, or by booking our services, you agree to the terms of this privacy policy.

2. Information We Collect

We only collect the information necessary to provide our photography services and deliver your final images. The information we collect includes:

Contact Information: Your name, email address, and phone number.

Service Details: Information regarding the type of services you are requesting (e.g., event dates, locations, specific photography requests).

Financial Information: Your preferred payment method choice. (Note: We do not store full credit card numbers on our servers; payments are processed through secure third-party processors).

Photographs: Images captured during your session or event.

3. How We Use Your Information

We do not use your personal data for marketing, newsletters, or promotional campaigns.

Your information is used strictly for operational and service delivery purposes, specifically to:

Communicate with you regarding your booking, session details, and inquiries.

Provide the photography services you requested.

Send you links to view, download, and share your final photo galleries.

Process your payment method choice.

4. Data Storage and Retention

We store your photographs and related session data only for as long as necessary to fulfill our service obligations to you. Your photos are hosted securely and will remain available to you until your gallery's stated expiration date, after which they may be permanently deleted from our active hosting platforms to protect your privacy and manage our storage.

5. How We Share Your Information

We do not sell, rent, or trade your personal data. We only share your information in the following limited situations:

Third-Party Service Providers: We use trusted third-party platforms to run our business. This includes sharing necessary data with scheduling tools (like Google Calendar) to manage your session times, and client gallery hosting platforms (like Pixieset) to deliver your final photographs. These providers only have access to the information needed to perform their specific functions.

Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Cookies and Tracking Technologies

We use cookies on our Site to ensure it functions properly and to provide a good user experience. We operate on a strict opt-in basis: cookies are only collected if you explicitly accept them upon entering https://smvisual.ca. If you decline, non-essential cookies will not be placed on your device.

7. Data Security

We use administrative and technical security measures to help protect your personal information and photographs. While we take reasonable steps to secure the data you provide to us, please be aware that no security measures are perfect, and no method of data transmission over the internet can be guaranteed against any interception.

8. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, or request that we delete your personal data or photos prior to their standard expiration date. To make a request, please contact us at the email provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the "Effective Date" at the top of this page when changes are made.

10. Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Email: info@smvisual.ca